Privacy Policy

Introduction

Invenpanna Financial Coaching ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at invenpanna.com or use our financial coaching services.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Financial information you share during consultations
• Communication preferences
• Information provided through forms on our website
• Information shared during coaching sessions

Information We Collect Automatically

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Cookie and tracking information (with your consent)

How We Use Your Information

We use your personal information for the following purposes:

• Providing financial coaching services and consultations
• Responding to your inquiries and requests
• Sending newsletters and educational content (with your consent)
• Improving our website and services
• Complying with legal obligations
• Preventing fraud and ensuring security

Legal Basis for Processing (PIPEDA Compliance)

We process your personal information based on:

• Your consent for marketing communications and cookies
• Performance of our contract to provide financial coaching services
• Legitimate interests in operating our business and improving our services
• Legal obligations under Canadian law

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: Third-party vendors who assist with website hosting, email services, and analytics
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share specific information

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection practices
• Secure storage and backup procedures

Data Retention

We retain your personal information for as long as necessary to:

• Provide ongoing financial coaching services
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain business records as required by law

We will securely delete or anonymize your information when it is no longer needed for these purposes.

Your Rights and Choices

Under Canadian privacy law (PIPEDA), you have the right to:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Withdrawal of Consent: Withdraw consent for marketing communications or cookie usage
• Complaint: File a complaint with the Privacy Commissioner of Canada

How to Exercise Your Rights

To exercise these rights, please contact us at:

• Email: [email protected]
• Phone: +1 (416) 555-0123
• Mail: 123 Bay Street, Suite 400, Toronto, ON M5H 2Y2

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience. You can control cookie settings through our cookie banner and your browser settings. For more information, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

International Data Transfers

Your personal information may be transferred to and processed in countries other than Canada. When we do so, we ensure appropriate safeguards are in place to protect your information in accordance with Canadian privacy standards.

Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date above.

Contact Information

If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:

Privacy Commissioner Contact

If you are not satisfied with our response to your privacy concerns, you may contact the Privacy Commissioner of Canada:

Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, QC K1A 1H3
Phone: 1-800-282-1376
Website: www.priv.gc.ca